Seeking Support Staff/Medical Administrative Assistants for front-line administrative work in a fast-paced addictions treatment clinic. As a Medical Administrative Assistant you are the first-line of contact for patients seeking medically-assisted addiction treatment for opioid use disorder (OUD), stimulant use disorder (SUD), alcohol use disorder (AUD) and other comorbid conditions.

Responsibilities/Tasks:
• Intake: provide patients with an overview of their addiction treatment program and associated program expectations, agreements and consents, taking full patient drug, medical and emotional histories, and providing brief counselling.
• Electronic Medical Records/Recording (EMR): ensuring all patient documents are scanned into patient's EMR's (and filed into their physical charts), booking and checking-in patients for their appointments.
• Urine Drug Screening (UDS): testing patient's biweekly urine samples for the presence and/or absence of illicit drugs, prescription medication or alcohol, monitoring urine samples, preparing monthly broad spectrum toxicologies for lab processing.
• Liaising with Service Providers: connecting with Northwood Recovery's practitioners and service-providers across various access points in Ontario through the Ontario Telemedicine Network (OTN), communicate with pharmacy technicians and pharmacists for prescription clarifications, connecting with other service-providers in the circle-of-care.
• Administrative Assisting: ensure all patient documents are filed into their physical chart (and filed into their EMR), ensuring that all documents to be faxed are sent out in a time-sensitive manner, answering phones and taking messages on behalf of patients and other service providers in the circle-of-care.
• Patient Flow: ensuring that patients are checked-in to see their practitioner or service-provider in a time-sensitive manner, ensuring that the order of patient's checked-in is accurate and flowing smoothly, directing patients to the practitioner's office when they are ready, un-checking patients and re-checking-in patients as the waiting room changes.

Qualifications:
• 1 - 2 years experience as a medical administrative assistant in a medical office, or experience in a similar setting or 1 - 2 years experience in an addiction-focused field is considered an asset.
• Medical or Office Administration Diploma and/or Addiction-related Diploma (Mental Health & Addiction Worker, Addictions & Mental Health, Addictions: Treatment & Prevention, or similar Diploma) is considered an asset.
• Knowledge of harm-reduction and medically-assisted addiction treatment is an asset.
• Knowledge of DSM-5 addiction and mental disorders and psychoactive substances and medications is an asset.
• Strong written and verbal communication skills as well as computer skills are mandatory.

To Apply:
This is a casual/part time position. Interested applicants are invited to send a resume to Michelle at: haileyburynorthwood@hotmail.com
Or drop one off in person at the clinic in Haileybury at 368 Main Street.